Haha! So I'm not the only one going insane here! @ work at the moment and I've come to this conclusion...People who subscribe to Earthlink dial-up and call for tech support are verry sad souls that just need someone to talk to and have nothing better in thier lives to do. Just got off the phone with the latest lucky caller (or unlucky if your realistic here..come on...it's me they talk to!)..Once I talked to em for a few min I just pointed them to thier control pannel as a test and they fixed thier damn problem with me saying mearly uh huh, uh huh, yea, without any comprehension of what they were saying...sad sad souls are they who call Earthlink tech support...

My 2 worthless cents...